Returns & Exchanges

Requesting a return

If you would like to request a return, please email [email protected] within 30 days after receiving your order. Include your order details, the item or items involved, and the reason for your request. Please wait for a reply before shipping anything back. If the return is approved, we will provide the return address and any next steps in writing.

Item condition

To be eligible for a non-defect return, an item should be in its original condition: unworn, unwashed, with tags intact, and free from damage, odor, or other signs of use. We may need to review the item after it arrives before confirming the outcome. Items that do not meet these conditions may not be eligible for a refund.

Shipping and refunds

For a non-defect return, the customer is responsible for return shipping costs. If an item appears damaged or defective, please contact us by email before returning it and include clear details or photos if available. Once an approved return is received and reviewed, any approved refund will be issued to the original payment method. We do not state a fixed processing timeframe because each request may need individual review.

Exchanges

Availability can change, so exchanges are handled as a request rather than automatically reserved. Contact us with the item and size or color you hope to exchange, and we will confirm available options and next steps. This policy does not limit rights that cannot be waived under applicable law.

For delivery questions before requesting a return, see Shipping or contact us directly.